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C u s t o m e r * S e r v i c e * P o l i c y

Ordering Parts:
We now have seven different catalogues to order parts from: Circle Track, Racing Safety, Allstar, Lefthander, Coleman, Howe, and Truck Accessories. Each catalogue is jam packed with pages of colored pictures and text describing all kinds of parts and accessories.

Please use part numbers when ordering:
To order call 501-922-5711, or
e-mail: NORMANRACING@AOL.COM.

HOURS OPEN:
MONDAY-FRIDAY 8:00AM to 5:30PM
SATURDAY - 8:00AM to 12:00PM
SUNDAY - CLOSED

DISCOVER SHIPPING/FREIGHT:
By utilizing our volume rate structure, we normally add the freight costs to your invoice so you receive the best deal possible. Our best freight rates are with UPS, but if require your parts shipped with a different carrier please advise us at the time of placing your order. UPS - Best rates, best coverage and service, international deliveries and brokerage services. Regular daily service, Saturday and next day delivery to most points. We ship standard(unless advised otherwise). Please let us know if you do not want your order to be shipped with UPS. We use many other couriers if you are in an area not covered by UPS.

CONDITIONS OF SALE ORDER INFORMATION:

Please use the part number (s) if possible. If you do not have them, we will be glad to help you make the right choice for your needs .Where it applies, be sure to provide size, color, etc. and any important information we might need to make sure you get the right part.

TERMS:
All orders will be shipped prior to billing. We will not send you a bill or process your credit card until we are sure your parts are on the way to you.
PRICING:
All prices quoted or displayed on this web site are in US $ dollars and are FOB shipping point. All prices are subject to change without prior notice due to fluctuating material, manufacturing and supplier price changes.
DELIVERY:
All products will be shipped by the most economical method, unless specified otherwise by the customer. UPS standard ground is our most preferred shipping carrier for small to medium size packages. Overnight and airfreight deliveries are available if requested. Bodies and body panels, depending on the size, normally require shipping by truck freight and there is a boxing charge. We cannot ship to P.O. box numbers so make sure to provide us with a physical street address.

© 2004, Norman Racing Products.